The Operating System on your computer was reloaded. This means that everything was wiped from the Hard Drive and the Operating System was freshly installed. Any software, printers, or other devices that you had added since buying the computer will need to be re-installed.
<br><br>
We also backed up all or part of the files on your Hard Drive before reloading your computer. These backup files are located on the Desktop in a folder named Backup. While it is generally not possible to recover programs from this backup, your documents and data will be accessible once the corresponding program has been re-installed on your computer.
